• 全部职位
  • 保险产品测试(非技术类)欢迎应届毕业生
  • 客户关系维护专员
  • 资深产品经理
  • 资深项目经理
  • 高级软件工程师
  • 软件测试工程师
  • 国际英语客服(白班)
  • 国际英语客服(夜班)

招聘岗位

  • 保险产品测试(非技术类)欢迎应届毕业生
    岗位职责
    1. Testing online insurance application forms in English from a customer’s perspective
        从用户的角度测试在线的英文保单
    2. Filing defects found during testing and working with related persons to solve them
        提出测试过程中发现的问题,并和相关人员一起解决这些问题

    任职要求
    1. Bachelor or above
        本科以上学历
    2. CET6 or equivalent is required
        英文六级或同等能力
    3.Strong ability of written English
        熟练的英文书面表达能力
    4.Experience with MS office software
        熟悉运用MS Office 软件
    5.Detail-oriented, team player
        细心,积极主动的团体协作能力
  • 客户关系维护专员
    岗位职责
    1.Work with US Sales director to add new carriers and products onto the live website
     与美国销售人员合作,在公司网站上添加新的保险公司及新产品
    2.Work with the team-mates in the States to maintain existing carrier products by communicating and assigning the ever changing content requirements to internal cross-functional departments
     与公司总部同事共同维护当前网站上所有保险产品的信息,及时通知内部相关部门人员关于保险产品的更改信息
    3.Take initiative in work flow control, help Application Specialist, Developer and QA to better understand carriers’ requirements and address their questions in a timely manner
     主动进行工作流程控制,帮助保单设计专员、开发及测试人员更好的理解保险公司所提的要求,并及时解决他们的问题。

    任职要求
    1.BA/BS degree or above
        学士学位或以上
    2.Outstanding English reading and writing skills, TEM-8 or equivalent
       优秀的英文读写能力,英语专业8级或同等英文能力
    3.Perfect timing, carefulness, nice coordination and strong communication skills
        善于合作及交流沟通,细心,良好的时间管理能力
    4.Insurance experience preferred
        对美国健康保险业有了解者优先
    5.More than 2 years’ working experience
        两年以上工作经验
  • 资深产品经理
    Location: Xiamen

     

    Company Description:

    eHealth China (Xiamen) Technology Co., Ltd. (eHealth China) was established in Xiamen, China in 2003, as a wholly owned foreign enterprise operating in China. eHealth China is a wholly owned subsidiary of eHealth Inc.

     

    eHealth, Inc. headquarters in Silicon Valley in the United States. As the country’s largest online health insurance platform, eHealth, Inc. is an internet and technology company that makes it easier for everyone to find affordable, quality health insurance, every day.

     

    Through eHealthInsurance.com, eHealth has helped over 5 million Americans find the quality health insurance products that best meet their personal needs and budget. eHealth gives customers all the tools they need to make shopping for plans simpler, more pleasant, and more productive.

     

    The Team

    You won’t be alone on the Product team. We have decades of experience on the team in both Xiamen and US offices. You have lots of opportunities to work with world-class product managers in Silicon Valley, who joined us from a range of leading companies such as Amazon, Apple, Disney, IAC, Hallmark, Macy’s, Walgreens, Jawbone, and more.

     

    We provide a highly customer-centric, team-oriented environment in our offices with a culture that:

    · demands authentic empathy for our customers

    · is excited by the business mission of the company

    · runs on collaboration with other disciplines

    · requires you to come up with ideas on your own

    · has strong and opinionated leadership pushing the department to evolve

    · supports PMs in having long and passionate careers

    · recognizes the need to have a balanced life that includes family, friends, health and wellness

    · demands authenticity

    · seeks to humanize technology in a most challenging product category

     

    Position Summary

    We are looking for an experienced Product Manager. The successful candidate will be responsible for building platform products that work for multiple business units’ customer facing products and external partners.

     

    What you’ll be doing

    · Work collaboratively with other product managers, architect designers and developers to make scalable platform service that work for multiple business units’ consumer facing products and even for external partners

    · Develop, prioritize, and manage product roadmap/backlogs and stakeholder requests

    · Pitch product ideas to cross-functional groups

    · Write product specs and user stories

    · “Own” your work and be a leader at the company

    · Track and measure the success of your products
     

    Basic Qualifications:

    · 8+ years product management experience

    · Ability to lead projects and work in a cross functional team environment

    · Proven track record of taking ownership and driving results on projects

    · Strong strategic thinking and prioritization skills

    · Details oriented, willing to get down to every level of details

    · Excellent oral and written communication skills in English

    · Customer centric thinking

     

    Preferred Qualifications

    · Has engineering background

    · Has project management skills

    · Experience delivering complex products via Agile / Scrum development processes

  • 资深项目经理
    Job Description
    1. Responsible for the overall planning, execution, and completion of eHealth Technical projects in an agile environment, ensuring company initiatives and commitments are met
    2. Manage scope, timeline, and resources for each project and be able to hold others accountable
    3. Regular reports for external partners and for internal communications;
    4. Facilitating the scrum ceremonies (Daily Scrum, Planning, Review meeting, Retrospective meetings, etc);
    5. Managing the product and the Sprint backlog together with product owner and engineer owners;
    6. Build strong relationships and work collaboratively with cross functional teams from business and technology
    7. Identify key issues, risks, and mitigation plans and be able to resolve issues and/or implement mitigation;
    8. Support on defines and maintains standards for program/project management within the organization;
    9. Support TPM as a group on leading the agile transformation in the organization;
    10. Coaching on Agile principles

    Essential skills
    1. Experience on agile project management/Scrum master;
    2. Technical experience in dev/QA of Java application (e.g. Spring MVC, Struts, JSP, Tomcat , Web Services, Ruby, etc.), understand the architecture/framework of the application;
    3. Excellent in verbal and written communication skills in English;
    4. Strong organizational and problem-solving skills;
    5. Proactive, self-motivated professional who takes pride in his/her work;
    6. Bachelor or above degree in Computer Science, Information Systems, or similar or demonstrated professional experience;
    7. 5+ Years’ experience on Internet/Software Industry, 3+ years’ experience on project management.

    Other skills preferred
    1. Certificated Scrum Master/Certificated Scrum Product Owner;
    2. PMP (Project Management Professional) certificated by PMI;
    3. Knowledge on PCI compliance/CentOS benchmark/Mars-E etc.;
    4. Experience in the e-commence Industry 
  • 高级软件工程师
    岗位职责
    1. Take charge of the development of a whole module.
        独立负责一个模块的开发。
    2. Learn the applications of other lines independently and warm up quickly to play as major contributor.
        可独立学习新产品,并且快速上手成为一个重要的开发力量。
    3. Discuss with PM/Architect/Other engineers directly to sort out some requirement/technical design questions.
        跟产品经理,架构师,其他开发人员讨论理顺需求和技术问题。 
    4. Trouble shoots QA/CM/PROD issues which are hard to reproduce.
        可以调查并解决各个环境上难于重现的bug。
     
    任职要求
    1. 2+ years’ experience of web development. (Reference).
        2年以上开发经验。
    2. Play as key engineer in 2+ delivered projects which last more than half year.
        在至少2个周期(超过半年)的项目中扮演主力开发人员。 
    3. Skilled in Java, javascript, node.js and popular frameworks like struts 2, spring, backbone.js/angular.js.
        熟练使用Java, javascript, node.js 和流行的开发框架,比如struts 2, spring, backbone.js/angular.js.
    4. Skilled in relational database like oracle/mysql and nosql is plus.
        熟悉NoSql优先。
    5. Solid attitude regarding development quality.  
        开发质量好。
    6. Good English reading/writing skill.
        好的英文读写能力。
    7. Basic English speaking/listening skill.
        基本英文听说能力。

  • 软件测试工程师
    岗位职责
    1. 参与美国硅谷互联网软件产品测试的全流程, 负责中型到大型网站底层基础架构系统级别测试,包括软硬件架构的更新,新架构的引入等。对完整软件生命周期关键点进行质量把关。  
    2. 针对关键质量风险点进行技术分析和讨论,牵头开展相关测试, 包括制定测试计划及用例,协调测试资源,构建测试环境,执行集成测试,回归测试, 发布支持测试,探索性测试等。
    3.熟练使用公司自动化测试平台、性能测试平台、安全测试平台、持续集成平台,可配合进行性能,安全和自动化测试。  需要时可能参与产品线特色化的测试策略制定和测试执行, 以及现有平台的增强,编写新自动化测试套件及工具等。
    4.保证被测系统的质量,并通过测试流程和方法创新,努力提升研发的质量和效率。
     
    任职要求
    1.理工科、计算机或其他相关专业本科及以上学历
    2.1-3年及以上测试或开发经验,有互联网电子商务技术性测试或开发经验者优先。
    3.熟悉测试理论与测试方法,对互联网质量保证领域有强烈的兴趣和热情,能主动进行技术钻研。
    4. 具备一定的编程能力,较熟悉Java/C/C++或各类脚本语言中一种。 有Java, Shell或Python/Ruby/Go, Javascript, Selenium WebDriver等使用经验者优先。
    5. 了解Linux或Unix ,数据库原理和操作及Web基础架构知识如 J2EE, Tomcat, Apache, HTTP/SSL协议, Cookie/Session 者优先。 
    6. 流利的英文读写能力,良好的听说能力,CET-4及以上或同等能力。

  • 国际英语客服(白班)
    岗位职责
    1.Support corporate call center operation
        支持美国总公司客户服务工作
    2.Maintain and update customers‘ database
        更新维护数据库及客户保单资料
    3.Correspond with customers via email
        通过邮件协助客户解决保单问题
    4.Correspond with insurance carriers via email
        通过邮件协助保险公司与客户沟通他们保单上的问题
    5.Note: all documents, emails are in English
        备注: 所有资料都是英文版
     
    任职要求
    1.BA (TEM 8 or equivalent)
        英文八级或同等能力
    2.Good logic thinking and communication skills
        良好的逻辑思考及沟通能力
    3.Ability to comprehend and process letters/reports accurately (in English)
        具有较强的英文阅读理解及书写能力
    4.Ability to prioritize tasks and exercise good time management to meet individual and team goals;
        有良好的时间管理能力,能区分工作优先级别,达到个人和团队目标
    5.Skilled in software such as Microsoft Word; Outlook; Excel;
        熟练使用办公自动化软件,擅长用Excel及Word
    6.Willingness to work overtime during holidays (including Spring Festival and National Holidays) 
        能接受在节假日加班 (包括春节; 国庆假日)
    7.Team player; detail-oriented; well-organized; patient; responsible and receptive to changes;
        工作耐心, 细心,负责,具有积极主动的团队协作能力,灵活性强, 能接受不同工作安排

  • 国际英语客服(夜班)
    职位概括
    This position will assist customers with claims and/or billing issues; inform applicants/customers of underwriting process times, and policy benefits, and acts as the primary point of contact between applicants/customers and health insurance carriers. This person will be responsible for maintaining the highest level of customer service with eHealthInsurance customers.
      本职位主要帮助客户处理理赔以及账单问题,通知投保人/客户保险审核的时间以及保单福利, 以及要作为客户与保险公司的最首要联系人。 本职位要求员工对ehealthinsurance的客户负责提供并保持最高标准的客户服务。


    岗位职责
    1.Assist inbound customer chat including but not limited to helping customers navigate the web site, understand and explain the application process.
    通过在线咨询,帮助客户,不局限于浏览网站, 解释保单的处理流程
    2.Identifying potential issues that adversely affect our customers and reporting them immediately.
    识别会影响客户的潜在问题,并及时汇报 
     

    任职要求
    1.Excellent communication and customer relationship skills
    具有良好的沟通技巧和处理客户关系的技能
    2.Must be a motivated self-starter and able to work independently
    自我激励并具有独立完成工作的能力
    3.Demonstrated analytical and problem solving skills
    具备分析问题与解决问题的能力
    4.Knowledge of Windows, Microsoft Office (Word, Excel, and PowerPoint), excellent keyboard skills
    熟练使用办公自动化软件(文档,数据表 和PPT), 熟练键盘操作
    5.A major in English (TEM 8)
    英语专业(通过TEM8)
    6.Excellent verbal and written English communication skills
    良好的英文读写能力
    7.Adheres to production/performance standards
    坚持绩效考核导向
    8.Team player, focused on results
    适应团队工作,专注成效
    9.Must be available for night shift which could include but not limited to Saturday’s, Sunday’s, holiday’ evenings and night shifts
    适应夜班(不局限于周末,节假日的夜班)
  • 保险产品测试(非技术类)欢迎应届毕业生
    岗位职责
    1. Testing online insurance application forms in English from a customer’s perspective
        从用户的角度测试在线的英文保单
    2. Filing defects found during testing and working with related persons to solve them
        提出测试过程中发现的问题,并和相关人员一起解决这些问题

    任职要求
    1. Bachelor or above
        本科以上学历
    2. CET6 or equivalent is required
        英文六级或同等能力
    3.Strong ability of written English
        熟练的英文书面表达能力
    4.Experience with MS office software
        熟悉运用MS Office 软件
    5.Detail-oriented, team player
        细心,积极主动的团体协作能力
  • 客户关系维护专员
    岗位职责
    1.Work with US Sales director to add new carriers and products onto the live website
     与美国销售人员合作,在公司网站上添加新的保险公司及新产品
    2.Work with the team-mates in the States to maintain existing carrier products by communicating and assigning the ever changing content requirements to internal cross-functional departments
     与公司总部同事共同维护当前网站上所有保险产品的信息,及时通知内部相关部门人员关于保险产品的更改信息
    3.Take initiative in work flow control, help Application Specialist, Developer and QA to better understand carriers’ requirements and address their questions in a timely manner
     主动进行工作流程控制,帮助保单设计专员、开发及测试人员更好的理解保险公司所提的要求,并及时解决他们的问题。

    任职要求
    1.BA/BS degree or above
        学士学位或以上
    2.Outstanding English reading and writing skills, TEM-8 or equivalent
       优秀的英文读写能力,英语专业8级或同等英文能力
    3.Perfect timing, carefulness, nice coordination and strong communication skills
        善于合作及交流沟通,细心,良好的时间管理能力
    4.Insurance experience preferred
        对美国健康保险业有了解者优先
    5.More than 2 years’ working experience
        两年以上工作经验
  • 资深产品经理
    Location: Xiamen

     

    Company Description:

    eHealth China (Xiamen) Technology Co., Ltd. (eHealth China) was established in Xiamen, China in 2003, as a wholly owned foreign enterprise operating in China. eHealth China is a wholly owned subsidiary of eHealth Inc.

     

    eHealth, Inc. headquarters in Silicon Valley in the United States. As the country’s largest online health insurance platform, eHealth, Inc. is an internet and technology company that makes it easier for everyone to find affordable, quality health insurance, every day.

     

    Through eHealthInsurance.com, eHealth has helped over 5 million Americans find the quality health insurance products that best meet their personal needs and budget. eHealth gives customers all the tools they need to make shopping for plans simpler, more pleasant, and more productive.

     

    The Team

    You won’t be alone on the Product team. We have decades of experience on the team in both Xiamen and US offices. You have lots of opportunities to work with world-class product managers in Silicon Valley, who joined us from a range of leading companies such as Amazon, Apple, Disney, IAC, Hallmark, Macy’s, Walgreens, Jawbone, and more.

     

    We provide a highly customer-centric, team-oriented environment in our offices with a culture that:

    · demands authentic empathy for our customers

    · is excited by the business mission of the company

    · runs on collaboration with other disciplines

    · requires you to come up with ideas on your own

    · has strong and opinionated leadership pushing the department to evolve

    · supports PMs in having long and passionate careers

    · recognizes the need to have a balanced life that includes family, friends, health and wellness

    · demands authenticity

    · seeks to humanize technology in a most challenging product category

     

    Position Summary

    We are looking for an experienced Product Manager. The successful candidate will be responsible for building platform products that work for multiple business units’ customer facing products and external partners.

     

    What you’ll be doing

    · Work collaboratively with other product managers, architect designers and developers to make scalable platform service that work for multiple business units’ consumer facing products and even for external partners

    · Develop, prioritize, and manage product roadmap/backlogs and stakeholder requests

    · Pitch product ideas to cross-functional groups

    · Write product specs and user stories

    · “Own” your work and be a leader at the company

    · Track and measure the success of your products
     

    Basic Qualifications:

    · 8+ years product management experience

    · Ability to lead projects and work in a cross functional team environment

    · Proven track record of taking ownership and driving results on projects

    · Strong strategic thinking and prioritization skills

    · Details oriented, willing to get down to every level of details

    · Excellent oral and written communication skills in English

    · Customer centric thinking

     

    Preferred Qualifications

    · Has engineering background

    · Has project management skills

    · Experience delivering complex products via Agile / Scrum development processes

  • 资深项目经理
    Job Description
    1. Responsible for the overall planning, execution, and completion of eHealth Technical projects in an agile environment, ensuring company initiatives and commitments are met
    2. Manage scope, timeline, and resources for each project and be able to hold others accountable
    3. Regular reports for external partners and for internal communications;
    4. Facilitating the scrum ceremonies (Daily Scrum, Planning, Review meeting, Retrospective meetings, etc);
    5. Managing the product and the Sprint backlog together with product owner and engineer owners;
    6. Build strong relationships and work collaboratively with cross functional teams from business and technology
    7. Identify key issues, risks, and mitigation plans and be able to resolve issues and/or implement mitigation;
    8. Support on defines and maintains standards for program/project management within the organization;
    9. Support TPM as a group on leading the agile transformation in the organization;
    10. Coaching on Agile principles

    Essential skills
    1. Experience on agile project management/Scrum master;
    2. Technical experience in dev/QA of Java application (e.g. Spring MVC, Struts, JSP, Tomcat , Web Services, Ruby, etc.), understand the architecture/framework of the application;
    3. Excellent in verbal and written communication skills in English;
    4. Strong organizational and problem-solving skills;
    5. Proactive, self-motivated professional who takes pride in his/her work;
    6. Bachelor or above degree in Computer Science, Information Systems, or similar or demonstrated professional experience;
    7. 5+ Years’ experience on Internet/Software Industry, 3+ years’ experience on project management.

    Other skills preferred
    1. Certificated Scrum Master/Certificated Scrum Product Owner;
    2. PMP (Project Management Professional) certificated by PMI;
    3. Knowledge on PCI compliance/CentOS benchmark/Mars-E etc.;
    4. Experience in the e-commence Industry 
  • 高级软件工程师
    岗位职责
    1. Take charge of the development of a whole module.
        独立负责一个模块的开发。
    2. Learn the applications of other lines independently and warm up quickly to play as major contributor.
        可独立学习新产品,并且快速上手成为一个重要的开发力量。
    3. Discuss with PM/Architect/Other engineers directly to sort out some requirement/technical design questions.
        跟产品经理,架构师,其他开发人员讨论理顺需求和技术问题。 
    4. Trouble shoots QA/CM/PROD issues which are hard to reproduce.
        可以调查并解决各个环境上难于重现的bug。
     
    任职要求
    1. 2+ years’ experience of web development. (Reference).
        2年以上开发经验。
    2. Play as key engineer in 2+ delivered projects which last more than half year.
        在至少2个周期(超过半年)的项目中扮演主力开发人员。 
    3. Skilled in Java, javascript, node.js and popular frameworks like struts 2, spring, backbone.js/angular.js.
        熟练使用Java, javascript, node.js 和流行的开发框架,比如struts 2, spring, backbone.js/angular.js.
    4. Skilled in relational database like oracle/mysql and nosql is plus.
        熟悉NoSql优先。
    5. Solid attitude regarding development quality.  
        开发质量好。
    6. Good English reading/writing skill.
        好的英文读写能力。
    7. Basic English speaking/listening skill.
        基本英文听说能力。

  • 软件测试工程师
    岗位职责
    1. 参与美国硅谷互联网软件产品测试的全流程, 负责中型到大型网站底层基础架构系统级别测试,包括软硬件架构的更新,新架构的引入等。对完整软件生命周期关键点进行质量把关。  
    2. 针对关键质量风险点进行技术分析和讨论,牵头开展相关测试, 包括制定测试计划及用例,协调测试资源,构建测试环境,执行集成测试,回归测试, 发布支持测试,探索性测试等。
    3.熟练使用公司自动化测试平台、性能测试平台、安全测试平台、持续集成平台,可配合进行性能,安全和自动化测试。  需要时可能参与产品线特色化的测试策略制定和测试执行, 以及现有平台的增强,编写新自动化测试套件及工具等。
    4.保证被测系统的质量,并通过测试流程和方法创新,努力提升研发的质量和效率。
     
    任职要求
    1.理工科、计算机或其他相关专业本科及以上学历
    2.1-3年及以上测试或开发经验,有互联网电子商务技术性测试或开发经验者优先。
    3.熟悉测试理论与测试方法,对互联网质量保证领域有强烈的兴趣和热情,能主动进行技术钻研。
    4. 具备一定的编程能力,较熟悉Java/C/C++或各类脚本语言中一种。 有Java, Shell或Python/Ruby/Go, Javascript, Selenium WebDriver等使用经验者优先。
    5. 了解Linux或Unix ,数据库原理和操作及Web基础架构知识如 J2EE, Tomcat, Apache, HTTP/SSL协议, Cookie/Session 者优先。 
    6. 流利的英文读写能力,良好的听说能力,CET-4及以上或同等能力。

  • 国际英语客服(白班)
    岗位职责
    1.Support corporate call center operation
        支持美国总公司客户服务工作
    2.Maintain and update customers‘ database
        更新维护数据库及客户保单资料
    3.Correspond with customers via email
        通过邮件协助客户解决保单问题
    4.Correspond with insurance carriers via email
        通过邮件协助保险公司与客户沟通他们保单上的问题
    5.Note: all documents, emails are in English
        备注: 所有资料都是英文版
     
    任职要求
    1.BA (TEM 8 or equivalent)
        英文八级或同等能力
    2.Good logic thinking and communication skills
        良好的逻辑思考及沟通能力
    3.Ability to comprehend and process letters/reports accurately (in English)
        具有较强的英文阅读理解及书写能力
    4.Ability to prioritize tasks and exercise good time management to meet individual and team goals;
        有良好的时间管理能力,能区分工作优先级别,达到个人和团队目标
    5.Skilled in software such as Microsoft Word; Outlook; Excel;
        熟练使用办公自动化软件,擅长用Excel及Word
    6.Willingness to work overtime during holidays (including Spring Festival and National Holidays) 
        能接受在节假日加班 (包括春节; 国庆假日)
    7.Team player; detail-oriented; well-organized; patient; responsible and receptive to changes;
        工作耐心, 细心,负责,具有积极主动的团队协作能力,灵活性强, 能接受不同工作安排

  • 国际英语客服(夜班)
    职位概括
    This position will assist customers with claims and/or billing issues; inform applicants/customers of underwriting process times, and policy benefits, and acts as the primary point of contact between applicants/customers and health insurance carriers. This person will be responsible for maintaining the highest level of customer service with eHealthInsurance customers.
      本职位主要帮助客户处理理赔以及账单问题,通知投保人/客户保险审核的时间以及保单福利, 以及要作为客户与保险公司的最首要联系人。 本职位要求员工对ehealthinsurance的客户负责提供并保持最高标准的客户服务。


    岗位职责
    1.Assist inbound customer chat including but not limited to helping customers navigate the web site, understand and explain the application process.
    通过在线咨询,帮助客户,不局限于浏览网站, 解释保单的处理流程
    2.Identifying potential issues that adversely affect our customers and reporting them immediately.
    识别会影响客户的潜在问题,并及时汇报 
     

    任职要求
    1.Excellent communication and customer relationship skills
    具有良好的沟通技巧和处理客户关系的技能
    2.Must be a motivated self-starter and able to work independently
    自我激励并具有独立完成工作的能力
    3.Demonstrated analytical and problem solving skills
    具备分析问题与解决问题的能力
    4.Knowledge of Windows, Microsoft Office (Word, Excel, and PowerPoint), excellent keyboard skills
    熟练使用办公自动化软件(文档,数据表 和PPT), 熟练键盘操作
    5.A major in English (TEM 8)
    英语专业(通过TEM8)
    6.Excellent verbal and written English communication skills
    良好的英文读写能力
    7.Adheres to production/performance standards
    坚持绩效考核导向
    8.Team player, focused on results
    适应团队工作,专注成效
    9.Must be available for night shift which could include but not limited to Saturday’s, Sunday’s, holiday’ evenings and night shifts
    适应夜班(不局限于周末,节假日的夜班)
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